Shipping policy
Shipping Policy
Thank you for shopping with Pretty. Made Simple. We are committed to delivering your order as quickly and efficiently as possible.
Order Processing
Most in-stock orders are processed within 5–7 business days after payment has been received.
Please note the following exceptions:
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Pre-order items will ship according to the estimated date listed on the product page.
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Custom and personalized orders require additional production time and will ship based on the timeline provided at the time of purchase.
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During peak conference and event seasons, order processing may take up to 30 business days due to increased order volume.
Orders are processed Monday through Friday, excluding weekends and holidays.
If your order experiences a significant delay beyond our estimated processing time, we will notify you via email.
Shipping Rates
Shipping charges are calculated at checkout based on your delivery address, shipping method selected, and package weight.
Shipping Destinations
Pretty. Made Simple currently ships to:
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All 50 U.S. states
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U.S. Territories
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APO/FPO/DPO military addresses
At this time, we do not offer international shipping.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.
Tracking information may take up to 24 hours to become active after your shipment has been processed by the carrier.
Delivery
Estimated delivery times are provided by the shipping carrier and begin once your package has shipped. Delivery dates are estimates only and are not guaranteed.
Pretty. Made Simple is not responsible for shipping delays caused by weather, carrier delays, holidays, natural disasters, or other circumstances beyond our control.
Lost, Stolen, or Damaged Packages
All orders are carefully packaged and insured before shipment.
If your package arrives damaged, please contact us within 48 hours of delivery at prettymadesimple7@gmail.com. Be sure to keep all original packaging and take photographs of both the packaging and damaged item(s), as they may be required to process an insurance claim.
If your tracking information shows your package as delivered but you have not received it, please first contact the shipping carrier. While Pretty. Made Simple is not responsible for packages that are lost or stolen after delivery has been confirmed by the carrier, we will gladly assist you in filing a claim whenever possible.
Questions
If you have any questions regarding your order or shipping, please contact us at:
Email: prettymadesimple7@gmail.com

